Support
Expert Support for GCE Speciality
Support introduction
Welcome to our Support page! Your satisfaction and safety are our priorities. Here, you’ll find resources for product support, tailored training, and customer returns. Our team is ready to assist with inquiries and feedback to ensure a seamless experience. Thank you for choosing us!
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Our Support
Customer service and safety are very important for us. Therefore, we provide our customers with customer support through our local distributors, GCE sales offices, contracting local service centers or GCE trainings tailor-made according to our customer needs.
Our distributors and our GCE Sales Team will be happy to support you with:
- Product inquiries
- Product offers
- Product usage
- Quality claims
- Training requests
Our Training
Customer service and safety are very important to us. We provide our customers with customer support through our local distributors, GCE sales offices, contracting local service centers or GCE training tailor-made according to customer needs.
GCE is a leader in its field and is uniquely positioned to deliver comprehensive training programs to personnel using our devices. The training programs are insightful and designed to enable participants to learn at their own pace, the modules include;
- Gas Control Panels and Manifolds
- Laboratory Gas Supply
- Line Regulators
- UHP Ultra High Purity
- Valves
- Technical Grade Pressure Regulators
- Cylinder Regulators for High Purity
- MFC Mass Flow Controllers
- Acetylene and Propane Gas Supply
- Accessories
Customer Returns Form
Our intent is to offer quick and high quality service as well as to protect the health of our staff. Therefore we kindly ask for your understanding that we can only accept the return of our units and their corresponding accessories for complain with a completed declaration. If this declaration is missing we reserve the right to refuse and return the equipment at the customer’s expense.
Help us Improve Your Experience
Your feedback is invaluable in shaping the future of our products and ensuring the highest standards of safety and effectiveness. Share your thoughts in our quick survey to help us continue delivering quality that meets your needs.
Who are GCE Group
GCE Medical serves as the healthcare arm of the GCE Group, providing gas control solutions for pre-hospital, hospital, emergency, and home care medical settings.
Our portfolio encompasses a wide range of essential equipment, including medical regulators, gas manifolds, oxygen concentrators, ambulance panels, and emergency equipment. With a focus on safety and reliability, GCE Medical is committed to providing innovative solutions that enhance patient care across the healthcare continuum.
GCE Speciality caters to the exacting high-purity sectors such as pharmaceuticals, laboratories, automobiles, and semiconductor manufacturing. Our extensive portfolio includes precision regulators, manifolds, and other specialized products.
GCE Speciality has a strong focus on purity and precision to meet the stringent standards of the high-purity industry.
GCE Industrial specializes in manufacturing industrial gas control equipment, offering a wide range of solutions for diverse applications.
Our portfolio includes regulators, valves, central gas supply systems, cutting and welding torches and equipment, welding consumables, and safety gears. At GCE Industrial, safety and reliability are paramount, ensuring that our customers can trust our products for their industrial needs.
Questions we often get asked
Welcome to our frequently asked question page. If you have any doubts about correct use or repair of any GCE product and the problem is not stated below, please do not hesitate to contact us.
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GCE Group
Turmstrasse 30
6321 Steinhausen
Zug
Switzerland
